Re: Why Gmail hates my confirmation emails?
Reply #1 –
Someone here mentioned a few weeks before the links inside the mails may be the problem. Try to edit the mail text and delete the links that are not really neccessary.
Re: Why Gmail hates my confirmation emails?
Reply #2 –
Use SMTP relay like sendgrid. all my emails are received normally.
Re: Why Gmail hates my confirmation emails?
Reply #4 –
I use SMTP from sparkpost.
I'll check the link provided by emanuele, I'm on mobile right now
Re: Why Gmail hates my confirmation emails?
Reply #5 –
TL;DR: the IP in on a blacklist that seems to be used by google (if I got it right).
Re: Why Gmail hates my confirmation emails?
Reply #6 –
Probably a dedicated IP will solve this, I already seen blacklisted IP's from major providers like Amazon SES, SparkPost, ElasticMail etc
Don't know if is a good idea, but probably I'll abandon external SMTP and setup Postfix to send emails from my forum.
Re: Why Gmail hates my confirmation emails?
Reply #7 –
I would also suggest SMTP relay from google email itself. As discussed before it can send up to 2 or 3 thousands email per day. And setting it up is not that difficult too.
Re: Why Gmail hates my confirmation emails?
Reply #8 –
Banning Gmail is the worst solution an admin could take. Most of my users are registered with gmail accounts (1080 users from a total of 2800)
Sparkpost like other SMTP providers are using different ip's to send emails and could happen that some of these ip's are marked as spam. Seem working fine now, I already saw about a dozen of new users registered correctly with gmail/yahoo/hotmail and other email providers from Italy.
Re: Why Gmail hates my confirmation emails?
Reply #10 –
Ban on popular email service provider and ip address doesn't make sense to me too. Similar to banning popular email service provider, most ip are dynamic and banning them means to ban those who are using that dynamic ip too. Besides, spammers aren't so hard to combat. Some even manipulate the spammers to keep them coming and register with their sites.
Re: Why Gmail hates my confirmation emails?
Reply #11 –
Guys could you guide me on where I can check and change the email confirmation sent to my users? I think it needs some editing to make it go directly into their inbox and not spam folder.
Re: Why Gmail hates my confirmation emails?
Reply #12 –
If you are looking for the templates that the site uses for all emails, there are all in /themes/default/languages/english/EmailTemplate.english.php
The registration one, well one of them as it depends on how you have things set up, can be found under $txt['register_activate_body']
Although the number of links to text ratio may cause a spam flag, there are lots of other reasons why site email could get flagged which have nothing to do with ElkArte. Such as your servers IP reputation and its proper use of SPF, DKIM and DMARC.
Re: Why Gmail hates my confirmation emails?
Reply #13 –
My problem was temporary, one of the Sparkpost IP's finished into a blacklist, once solved no more problems with confirmation email.
I suggest you to use an external smtp from Sendgrid, Sparkpost, mailgun, etc...
Re: Why Gmail hates my confirmation emails?
Reply #14 –
I am using G Suite as my external SMTP for the time being as I am so used to Gmail BUT I will look into other options in the future since they keep changing their settings and policies making it harder to follow. They caused "breakdown" in the mailing system..
I am thinking to get a reasonable VPS that come with good IP address just for setting up a proper email server in extension of my current personal one. This could be a useful venture for the future.
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