ElkArte Community

Project Support => Support => Topic started by: papayaville on August 10, 2019, 12:20:53 pm

Title: /install/upgrade.php is a blank page
Post by: papayaville on August 10, 2019, 12:20:53 pm
Hi folks, after installing elkarte it brought up /install/upgrade.php but page was blank.

Any suggestions?

Thanks!
Title: Re: /install/upgrade.php is a blank page
Post by: radu81 on August 10, 2019, 04:37:25 pm
Did you finished the install? if yes, try to manually delete the folder "install"
Title: Re: /install/upgrade.php is a blank page
Post by: papayaville on August 10, 2019, 06:59:02 pm
Quote from: radu81 – Did you finished the install? if yes, try to manually delete the folder "install"

Thank you for your reply. Well, I don't know for sure if the install finished  because after the last step it just went to that blank screen.

I did try deleting install folder but that didn't help. So I re-uploaded the install. I guess I'll try to start over.

Title: Re: /install/upgrade.php is a blank page
Post by: papayaville on August 10, 2019, 07:37:03 pm
Tried again and this time I got a blank screen on this page:
install/install.php?step=6
Title: Re: /install/upgrade.php is a blank page
Post by: emanuele on August 10, 2019, 07:54:29 pm
Version of php?
Title: Re: /install/upgrade.php is a blank page
Post by: papayaville on August 11, 2019, 08:36:35 am

It is version  5.6.40
Title: Re: /install/upgrade.php is a blank page
Post by: Jason on August 11, 2019, 08:44:03 am
@papayaville try to changing the php version to 7.1 or 7.2 . Version 5.6.40 is kinda obsolete.
Title: Re: /install/upgrade.php is a blank page
Post by: emanuele on August 14, 2019, 09:02:49 am
Do you have access to the server error log to see if there is any hint? At the moment I'm not sure what it could be.