ElkArte Community

Elk Development => Bug Reports => Exterminated Bugs => Topic started by: davemc on December 28, 2016, 12:31:32 pm

Title: Strange user bug
Post by: davemc on December 28, 2016, 12:31:32 pm
I've gotten a strange bug report from one of my users. He says that every time he hits a button on the forum that his browser (chrome on win10) downloads the page he's going to as a html and php file.
His only addon is adblock.  I'm not serving ads so there should be no conflict there?

No other user has mentioned experiencing this problem and I can't replicate the problem.
Title: Re: Strange user bug
Post by: Spuds on December 28, 2016, 01:13:56 pm
Sounds more like a server configuration error when its sending your php file as text.  But if its only 1 user that is really strange.

If you possibly had things set up wrong at one point (like an invalid AddType) but it has since been corrected.  I'd tell that user to clear his cache, Chrome can be pretty stubborn in displaying an old result (if thats the case).

Maybe someone else has some other ideas.
Title: Re: Strange user bug
Post by: davemc on December 28, 2016, 01:25:16 pm
The weird thing is he is a new user.

I've ran a maintenance sequence on the forum and cleared the cache on my side. Hopefully that will clear his issue although I have a funny feeling that the issue is on his side.
Title: Re: Strange user bug
Post by: ahrasis on December 28, 2016, 09:29:16 pm
I agree that this server config error. You should report this behaviour to your hosting provider. If you set it up on your own, check your setup again.
Title: Re: Strange user bug
Post by: kucing on December 29, 2016, 12:01:59 am
It's possible a content disposition problem but it still a server configuration problem.
Title: Re: Strange user bug
Post by: davemc on December 29, 2016, 12:22:22 pm
I got more information from the user. It seems that the error only happens when he hits a form submission button.

It's happening every time he logs in or posts something.  I cannot replicate it. I have a feeling it may have something to do with his browser setup but he says that his only addon is an adblocker
Title: Re: Strange user bug
Post by: emanuele on December 29, 2016, 06:15:35 pm
What about let someone else test? (i.e. link to your forum and maybe a test account? :) )

Maybe you are not getting the error because you are admin?
Did you try with a normal account?
Title: Re: Strange user bug
Post by: davemc on January 04, 2017, 03:09:29 pm
I added a regular member test account for myself and tried it using windows 10 and chrome.

No download from the browser. the post went through with no issue.

As I said, no other member has reported the issue and I cannot replicate it at all.
Title: Re: Strange user bug
Post by: badmonkey on January 04, 2017, 03:33:20 pm
This may be worth a look:

https://productforums.google.com/forum/#!topic/chrome/_cA0qdJ4LHI
Title: Re: Strange user bug
Post by: davemc on January 04, 2017, 04:49:26 pm
Thanks for that.

That looks like it could be the answer