ElkArte Community

Project Support => Support => Topic started by: radu81 on October 01, 2015, 04:44:24 pm

Title: How do you handle bounced email adresses?
Post by: radu81 on October 01, 2015, 04:44:24 pm
I think there was a similar discussion but I cannot find it  :-[
I just send a newsletter and I have some bounced email addresses. What should I do with these users? Is there a way to set the account as inactive and at first login ask the user to change his email address? (this is how xf works)


Title: Re: How do you handle bounced email adresses?
Post by: emanuele on October 02, 2015, 03:07:58 pm
At the moment there isn't.
In 1.1 code there is already some handling of bounces, though it works (AFAIU) when using SMTP emails (for technical reasons).
There is still some (quite a bit of) work to do on that part, though.
Title: Re: How do you handle bounced email adresses?
Post by: Spuds on October 03, 2015, 08:24:17 am
The bounce detection in 1.1 is limited for sure, just the beginnings of "something", but its a ways off.

Part of this I guess will be to add them to a specific group, or bounced group, that gives them limited permissions to post, view boards, etc, but can update their profile with a new email address.  You really don't want to do that automatically though, lots of legit reasons for bounces as well, its not always the users issue.