How do you handle bounced email adresses?

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How do you handle bounced email adresses?

October 01, 2015, 04:44:24 pm

I think there was a similar discussion but I cannot find it

I just send a newsletter and I have some bounced email addresses. What should I do with these users? Is there a way to set the account as inactive and at first login ask the user to change his email address? (this is how xf works)

Re: How do you handle bounced email adresses?

Reply #1 – October 02, 2015, 03:07:58 pm

At the moment there isn't.
In 1.1 code there is already some handling of bounces, though it works (AFAIU) when using SMTP emails (for technical reasons).
There is still some (quite a bit of) work to do on that part, though.

Re: How do you handle bounced email adresses?

Reply #2 – October 03, 2015, 08:24:17 am

The bounce detection in 1.1 is limited for sure, just the beginnings of "something", but its a ways off.

Part of this I guess will be to add them to a specific group, or bounced group, that gives them limited permissions to post, view boards, etc, but can update their profile with a new email address. You really don't want to do that automatically though, lots of legit reasons for bounces as well, its not always the users issue.