Stuck with importer... September 02, 2020, 04:06:38 am Hello everyone!N00b here by any measure, so please bear with me Unzipped the importer to my server, /forum2/import/ .If I navigate to /forum2/import/ I get the folder listings. Executing import.php gives me an error 500. I try to navigate to OpenImporter/Importer.php, and all I get is a white page. Adding the usual php error reporting options to the php gives me a 500 error again...I have the feeling I'm doing something spectacularly wrong, can anyone help? Thanks!
Re: Stuck with importer... Reply #1 – September 02, 2020, 04:14:20 am Hello and welcome to Elkarte!Post the server logs you get. What php version are you using?
Re: Stuck with importer... Reply #2 – September 02, 2020, 04:28:55 am Thanks for the welcome and for the reply I'm still on 5.5.9 as far as php goes. Which logs are you interested in? My /var/log/apache2/error.log doesn't contain much related, only one entry for today...
Re: Stuck with importer... Reply #4 – September 04, 2020, 09:44:46 pm Why are you on PHP 5.5.9? What are you trying to convert?
Re: Stuck with importer... Reply #5 – September 07, 2020, 07:40:43 am Trying to convert from SMF - forgot to mention but it doesn't really matter because I didn't go as far as to pick Still on 5.5.9 because it Just Works (TM) Unsure how a move to 7.x will affect SMF, so...
Re: Stuck with importer... Reply #6 – September 07, 2020, 08:30:18 am Depends on which version of SMF it is. If it's 2.0.17 will be fine on 7.2, but if it's an older version it may not be.I don't know if Elk will handle 5.5.9 though. That's pretty old PHP.ETA: Just checked the requirements for Elk. Says it should be ok with PHP 5.2+
Re: Stuck with importer... Reply #7 – September 08, 2020, 08:51:40 am Yeah, Elk is already up and running, and I'm at the phase of trying to import data from SMF.Yes, I know 2.0.17 is supposed to be fine, though I've seen comments indicating issues, but anyhow. The problem for now is with the importer!
Re: Stuck with importer... Reply #8 – September 08, 2020, 11:50:46 pm Better test it and report. Guessing won't help that much.
Re: Stuck with importer... Reply #9 – September 09, 2020, 05:35:35 am Test what? I'm posting because I have an issue with the importer, the rest are irrelevant at this point.
Re: Stuck with importer... Reply #10 – September 09, 2020, 06:19:51 am You said you are a newbie so please note that error 500 is not the importer error but the server error. You can google around to ascertain what it is. All I can say is fix your server, then test it and report. You want people to bear with you, so bear with us too.
Re: Stuck with importer... Reply #11 – September 09, 2020, 09:15:33 am I know what a 500 error is (I didn't say I'm a newbie in general, I'm a newbie *here*)... but it doesn't make any sense, I'm just turning debugging on, otherwise I get a blank page. You suggested trying "it" and I'm saying, try what.
Re: Stuck with importer... Reply #12 – September 09, 2020, 12:57:36 pm The php memory limit can produce a 500 error if it is exceeded.
Re: Stuck with importer... Reply #13 – September 10, 2020, 04:02:12 am Quote from: badmonkey – September 09, 2020, 12:57:36 pmThe php memory limit can produce a 500 error if it is exceeded.Interesting, that is something I didn't know. However, since we're using big uploads on our site, our memory_limit is set at 128MB. I doubt that's not enough?
Re: Stuck with importer... Reply #14 – September 10, 2020, 07:55:44 am Quote from: Gryzor – September 10, 2020, 04:02:12 amQuote from: badmonkey – September 09, 2020, 12:57:36 pmThe php memory limit can produce a 500 error if it is exceeded. Interesting, that is something I didn't know. However, since we're using big uploads on our site, our memory_limit is set at 128MB. I doubt that's not enough? 128 should be plenty. How about php, apache/nginx or mysql timeouts?