iOS 10 not showing editor buttons

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iOS 10 not showing editor buttons

September 15, 2016, 10:53:53 am

A member wrote me. After the update to iOS 10 he can not see BBC buttons and smileys in his editor. He showed a screenshot, he is right.

Re: iOS 10 not showing editor buttons

Reply #1 – September 15, 2016, 11:00:56 am

Is that a mobile thingy or a computer?

Re: iOS 10 not showing editor buttons

Reply #2 – September 15, 2016, 11:05:27 am

He says the name mentions are also not functioning any more. He uses an iPad.

Re: iOS 10 not showing editor buttons

Reply #3 – September 15, 2016, 11:59:45 am

From the screen shot, any javascript is completely broken.
Okay, IOs is the operating system, what version is Safari? (The browser.)
There are three things that could help (from the easiest to the most difficult):
1) take a screen shot of elkarte.net
2) try a different browser (chrome?)
3) open up web inspector and see if there is any error message and report it.

Re: iOS 10 not showing editor buttons

Reply #4 – September 16, 2016, 07:03:55 am

I will test it for myself on the weekend and answer the questions.

Re: iOS 10 not showing editor buttons

Reply #5 – September 20, 2016, 07:46:01 am

I can't test it, no Apple device nearby.

I will ask other members of my board if they could help and test.

Re: iOS 10 not showing editor buttons

Reply #6 – September 20, 2016, 01:28:42 pm

I have few ipads besides me.

I will take a look at it later.

Re: iOS 10 not showing editor buttons

Reply #7 – September 22, 2016, 07:04:13 am

Some users helped (at least a bit):

- User A is not seeing the editor buttons and smileys with iOS 10. He did see them before the iOS 10 upgrade.
- User B sees them with his iPhone 6s running iOS 10.0.1.
- User C with iPhone 5s running iOS 9 sees them. With his iPhone 6+ running iOS 10 he sees them not. He gets the error message: 516TypeError: undefined is not an object (evaluating '$editor_data['message'].css') with WebInspector.

Re: iOS 10 not showing editor buttons

Reply #8 – September 22, 2016, 11:19:20 am

Of the three members, which one of them is using the WYSIWYG editor? (You can check yourself in their profiles, in the "look and layout" area, looking for the option "Show WYSIWYG editor on post page by default".)

Re: iOS 10 not showing editor buttons

Reply #9 – September 22, 2016, 11:30:13 am

No one is.

Re: iOS 10 not showing editor buttons

Reply #10 – September 22, 2016, 02:21:08 pm

Okay, apart from that, the only possible difference I see from the exact words you have written is: A and C use IOS 10, while B uses IOS 10.0.1.
Could it be a but somewhere in IOS fixed with the .0.1 update?
Of course unless all of them are actually using 10.0.1...

Re: iOS 10 not showing editor buttons

Reply #11 – September 22, 2016, 02:31:36 pm

I will ask them for the exactly iOS version they use.

Re: iOS 10 not showing editor buttons

Reply #12 – September 22, 2016, 02:56:36 pm

Are you using minified JS/css? We had some Android issues there as well.

Re: iOS 10 not showing editor buttons

Reply #13 – September 22, 2016, 03:23:15 pm

User A uses 10.0.1 also, but is NOT seeing the buttons.

Quote from: badmonkey - September 22, 2016, 02:56:36 pm

Are you using minified JS/css? We had some Android issues there as well.

I use ElkArte as it is. Changed only some colors of the theme. And I don't think the three users changed anything like that on their devices.

Re: iOS 10 not showing editor buttons

Reply #14 – September 22, 2016, 03:45:50 pm

Mine are still not upgraded, version iOS 9++. My kids are using them most of the time, so never got to update it so immediately. Hope the latest update as said by emanuele fixed them.