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Helpdesk Started by Burke_Knight · · Read 32853 times 0 Members and 1 Guest are viewing this topic. previous topic - next topic

Helpdesk

Has anyone been working on a Helpdesk addon for ElkArte?
I was hoping SimpleDesk would be ported, but so far not seen anything posted.

Re: Helpdesk

Reply #1 –

What is its license?

I think @Arantor said something about it before and he left its development team but can't remember its details.

Re: Helpdesk

Reply #2 –

This is from the mod's page on SMF:

Spoiler (click to show/hide)

Re: Helpdesk

Reply #3 –

Looks like a standard 3-Clause BSD License.  I don't think anyone has ported that.   Its a bit of a specialized usage case to even need that addon, and given the work involved on doing the porting it would fall on the person that needs it ;)
 

Re: Helpdesk

Reply #4 –

Agreed with @Spuds. The community can help but surely doing it yourself is best since you need it.

Re: Helpdesk

Reply #5 –

I would, if I could.
I've not worked an SMF forum in years, and really don't want to. LOL
In reality, I would rather be able to use the regular helpdesk I already have,
however, it's on a different domain and server. Also, accounts are not linked.
I was mainly asking, just in case someone from the SimpleDesk project may be part of the ElkArte helpers.

Re: Helpdesk

Reply #6 –

I think the only one doing any occasional work on SD is sleepy .... we may cross paths on a common smf/elk buggy but that is about it.  I'd look at it, but my plate is just overloaded, I'm behind on everything LOL

Re: Helpdesk

Reply #7 –

SimpleDesk port to Elk all the core features should work. Just needs some styles.

If anyone wants to help or cleanup is welcome
@Burke Knight @Spuds

Re: Helpdesk

Reply #8 –

Wow ... had to be a bit of work  :shocked:

Maybe @Burke Knight will give it a shot, I would but I kinda have my hands full ATM!

ETA: Humm went to download and no joy, must be a:bug:

Re: Helpdesk

Reply #10 –

@vbgamer45  & @Spuds

I'll try it out on a test site when I get settled. Will be moving to a new place this coming week, so may be a bit before I can.

I'm guessing it's for 1.x ?

Re: Helpdesk

Reply #11 –

Currently for 1.1.x

Re: Helpdesk

Reply #12 –

Thanks a lot. Good work @vbgamer45