Skip to main content
Recent Posts
1
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by Spuds -
I don't feel it would be the db as  you are not seeing any errors in that log.  That means it not making it very far.

You can try running repair settings to see if it finds anything.

Since its not logging errors in the ElkArte DB, the real failure reason will be in the server logs ... either in your PHP log or in your web server error/access logs.

Did you version of PHP change during any of this?  I can't remember what version 1.1.8 is compatible with.
2
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by Mrs. Chaos -
Yes, I can go to "elkarte_log_errors", but it’s empty and doesn’t show any errors.

There’s other content on the server, but the forum is the only thing that’s inaccessible or not visible. Everything else works or is displayed.

In the meantime, I tried again to simply restore an old backup of the forum, but that didn’t work either.

Should I just create a new database? Could I then simply import the backup from about a week ago into it and just swap the old database name for the new one in the settings?
3
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by Mrs. Chaos -
Thanks for your replies, and sorry for the delay in getting back to you. I haven't had much time to attend to the forum lately. I won't be able to try out your suggestions and instructions for another few hours, but hopefully, I'll manage to bring the forum back to life in the process.
No matter how it turns out, I’ll definitely get back to you afterwards.
4
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by ahrasis -
Quote from: Steeley –
Quote from: ahrasis – I would reestablish a copy that forum (files and database) temporarily elsewhere, and run test(s) there. ...

Put it on another server?
Or same server but different directory (reconfigure the database and forum for new location)?
If you can't get in the new location either, then what? Did you misconfigure the forum copy for that new location, or is the server (if the same one, still) broke?  Now you have something else to troubleshoot before you get back to working the first problem....
My experience is that it's best to isolate and fix a problem, not create and dart down a new rabbit hole trying to side-step it. :grimacing:

[EDIT: And if @Spuds is working with her back-channel (s)he should make that note here so we don't complicate/duplicate the troubleshooting in the "public silence" (while they ignore us), eh? :smirk:]
What is your problem @Steeley in attacking me? I know not everyone has the same toolkits, but no facts were given about what Mrs. Chaos has, so I offered what works from my experience. Isolate and fix problem, yes, in a new place, yes, even on own PC, yes. True, some use shared hosting without them, but others do have VPS or dedicated servers. Either way, we're both trying to help.
5
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by Spuds -
There must be an server error log available, can you get to that so we can see what error may be logged when you try to access?

You might also be able to check the elkarte db directly, look at the last entries of log_errors, there might be a clue IF its getting that far.

Also make sure the site files are accessible by the web server user .. are you using Apache or Nginx?

If all that fails, you can PM me with a SSH id/password so I can take a look at what is going on.
6
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by Steeley -
Quote from: ahrasis – I would reestablish a copy that forum (files and database) temporarily elsewhere, and run test(s) there. ...

Put it on another server?
Or same server but different directory (reconfigure the database and forum for new location)?
If you can't get in the new location either, then what? Did you misconfigure the forum copy for that new location, or is the server (if the same one, still) broke?  Now you have something else to troubleshoot before you get back to working the first problem....
My experience is that it's best to isolate and fix a problem, not create and dart down a new rabbit hole trying to side-step it. :grimacing:

[EDIT: And if @Spuds is working with her back-channel (s)he should make that note here so we don't complicate/duplicate the troubleshooting in the "public silence" (while they ignore us), eh? :smirk:]
7
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by Steeley -
Quote from: Burke Knight – Have you reached out to your web host about this?
This unfortunately sounds like an issue with the server, which might mean that the DDoS attack caused server issues, not site issues.

That was probably the next step I was going to suggest.. but my experience is that having some more detail in hand other than "It's broke and this is what I think I did" is helpful all around. If other content on the server is accessible, that rules out all kinds of stuff including most server-issues, and narrows down the problem a lot. If other content is N/A also, that rules out the Forum (for now, anyway - it could still be a problem, but not the main one at the moment) and the host probably DOES have to get involved with that.
9
Support / Re: After trying to put the forum into maintenance mode, it “disappeared”
Last post by ahrasis -
I would reestablish a copy that forum (files and database) temporarily elsewhere, and run test(s) there. If there all are good, then I'd migrate the forum to that new location. Sorry, this might not be the solution you are looking for, but I think nowadays, moving things are faster than fixing things, especially when the causes are unknown / mystery, and I think that is also why we have snapshot(s) for virtual machine i.e. for easier and faster restoration.