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31
Support / Re: Setting up SMTP Mailing service
Last post by Steeley -
Quote from: Steeley – I'm a big fan of "KISS" ... the fewer things that can go wrong, will usually result in fewer things going wrong.

As you discovered in the registration email you got and reported here..  I'm strongly suspecting that your decision to use Sendgrid instead of working with your host to resolve whatever problem you were having was made in haste, and, as you have now discovered, not the most elegant of solutions. I dare say it's only going to get worse.. (much worse) when you see what the forum emails look like

Below is an email copy of ahrasis earlier post.. what is circled in red is what Sendgrid is going to modify and 'cryptify'...

show.jpg

As I noted over in that other thread - you need to get rid of Sendgrid and fix the issue with your host email system (if the issue still exists..)
33
Support / Re: Setting up SMTP Mailing service
Last post by Steeley -
QuoteI needed my hosting providers support to disable the ''SMTP Restrictions''

Ummmm... ok, however, it looks like you are using Sendgrid in addition to your hosts email server, which is redundant - and accomplishes little while doubling your failure exposure ..  since you still had to have your host do some configuration anyway, right?

QuoteI want to use SendGrid because going through PHP just shoves the email into the spam folder, I need an SMTP setup since my hosting provider only supports registration/login/password reset emails and not ''You have a new reply on your post'' etc then they block your account

OK, now you have cornfused me greatly..

Let's look a little closer and dispel some of that confusion..

When mail is received by your host's email system, it just puts that email in the account incoming mail folder....  (in the image below there's 4 email accounts, forumtest@.., <blank>_forum@..,  <blank>-forum@.., webmaster@..,). Folder "new" is the incoming mail folder for the <blank>_forum@.., addy below)

email.jpg
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What happens to those emails after that is strictly up to whatever email processing is done on your end.. be it a client provided by your host ("webmail interface") or your own software client (outlook,  ms mail, Pegasus Mail, etc..) or ElkArte's own software routine, and/or cron jobs. It doesn't automatically just jump into a "spam folder". (If you notice, there IS no spam folder since neither I nor my host has enabled spam filtering)

Quote ..PHP just shoves the email into the spam folder,

I'm not sure what spam folder you are referring to, but if it doesn't happen with email through SendGrid, but does using your host, that is your host's software doing something it shouldn't after the email is received, and that just needs to be disabled or fixed.. (if it isn't already!)

[If you were to look at one of those files it looks "exactly" like the "raw view" of the email envelope you would see if you selected that view rather than the "prettied up" view of the email you would see that is done by your email client, to show you just the sender, subject, date received, and content. The client software decides what to do and how to do it based upon its configuration and what it finds in the contents of that email file.
Likewise, ElkArte does it's own thing with email in whatever "folder" it is expecting email to reside in, based on EA's mail-handling configuration and what it finds in the account incoming email folder, in exactly the same way.   It's not complicated (unless you make it so..)
]

The only reason I can see to use Sendgrid is if (a) you're going to be sending massive amounts of bulk emails that your host doesn't want to allow, or (b) your host is not co-operative/responsive to your mail configuration needs. (And your "Email Template" problem that you posted shows us why even that isn't a good reason to use Sendgrid.)

If it's the later reason (b), you'll be better off in the long run with a new host.. but it sounds like your host IS responsive ..

QuoteI needed my hosting providers support to disable the ''SMTP Restrictions''
...and apparently he did, and therefore he was... right?

I'm a big fan of "KISS" ... the fewer things that can go wrong, will usually result in fewer things going wrong.  Redundancy doubles failure exposure and only improves reliability if the redundancy is in parallel - it sounds like your email redundancy is serial - that is, incoming mail has to go through SendGrid and then through your host's system,

It has to be incoming mail to Sendgrid then to your host email system anyway, then to ElkArte, otherwise, why would your host "turning off SMTP Restrictions" solve anything regarding received email?

{EDIT: And now you've discovered Sendgrid is munging up outbound email, because it's configured to "hide" your actual URL and server from your email recipients.. ☹]

Anyway, once the rest of your forum is operating the way you want, if not sooner, go back and look at this email thing and figure out why your host isn't capable of meeting your needs..  I'll bet you find the host actually is able to meet your needs (I would not be surprised if turning off the SMTP restrictions solved the "spam-folder" issue - that supposedly drove you to seek another solution - if it wasn't actually solved earlier), and SendGrid can be eliminated.
34
Support / Email Templates Bugged Problem
Last post by D.M. -
Greetings community !
After having a rough time setting up SMTP it finally worked you can go check it out in one of the posts regarding setting up SMTP through SendGrid,
and well after setting it up and finally having Registration emails going through smoothly I am having a new problem regarding the mail system

The Email templates are awfully looking, not sure if they are supposed to look like this, if it is then it's okay I can handle the eyesore ?

mail+templates+problem.jpg

But the main problem is that when the Account Activation link after registering is clicked inside the email, the ''Wrong activation code'' page appears with a box to enter it manually, and only after entering it manually does it work , even though this is not such a big deal and I am ready to remove the activation link completely if needed and just use the manual code entry verification, but just wanted to see if there is a way to fix up the links a bit , seems like the HTML shortcodes aren't working as they are supposed to?

So if anyone has any ideas on what I could do to fix this up it would help out a lot !

Thanks in advance !

35
Support / Re: Easiest way to find certain strings for ElkArte translation editing ?
Last post by D.M. -
Quote from: Spuds – There are several language packs available (abet in various levels of completion) https://translations.elkarte.net/  and transifex is the tool used to do the translations and from there updates are packaged nightly.  I'm not sure if that offers a search function on the strings.

If you can't find a specific string, be sure to look in the index.english.php file (of course this will be index.yourLanguage.php) as that file contains common words that are used in various other stings (concatenation and sometimes proper plural usage) Not saying that is a great thing, just noting that is what was done in a few places.

Perfect ! Thank you very much @Spuds !
36
Support / Re: Setting up SMTP Mailing service
Last post by D.M. -
Quote from: Steeley –
Quote from: ahrasis – Try reading this: https://stackoverflow.com/a/64160785

If he's using sendgrid as his email server, I don't think that (cpanel smtp filtering thing) is going to help him @ahrasis 

@Denis M. - first, let me ask what is wrong with using your own host's email system (why are you messing with sendgrid at all)?

(FWIW, that error is saying the security certificates are not OAUTH2 (I suspect) security compliant. But, why you are involving ChatGPT in this is beyond me.. let's get back to basic SMTP stuff, which still works in most everywhere, and start there.. )


I want to use SendGrid because going through PHP just shoves the email into the spam folder, I need an SMTP setup since my hosting provider only supports registration/login/password reset emails and not ''You have a new reply on your post'' etc then they block your account

Quote from: ahrasis – Did you read or not? Because the problem (which is mentioned just above the said answer) is exactly the same:
Quote from: https://stackoverflow.com/q/41554028We are attempting to send an autoresponder email to new members. We're using the same configuration on other sites on the same server with no issue. Upon sending the email the following error is returned:

Quotestream_socket_enable_crypto(): Peer certificate CN=cs723.mojohost.com did not match expected CN=smtp.sendgrid.net

@Steeley @ahrasis It WORKED !

Just to update everyone that the problem was in the WHM settings (Cpanel) keep in mind I did not have access to those settings and I needed my hosting providers support to disable the ''SMTP Restrictions''

Though the email system is now working although theres a new problem regarding the email templates I will be posting a new topic about the issue

Thanks for all the help and support gentlemen, it means a lot !
37
Support / Re: Setting up SMTP Mailing service
Last post by ahrasis -
Did you read or not? Because the problem (which is mentioned just above the said answer) is exactly the same:
Quote from: https://stackoverflow.com/q/41554028We are attempting to send an autoresponder email to new members. We're using the same configuration on other sites on the same server with no issue. Upon sending the email the following error is returned:

Quotestream_socket_enable_crypto(): Peer certificate CN=cs723.mojohost.com did not match expected CN=smtp.sendgrid.net
38
Support / Re: Setting up SMTP Mailing service
Last post by Steeley -

If he's using sendgrid as his email server, I don't think that (cpanel smtp filtering thing) is going to help him @ahrasis 

@Denis M. - first, let me ask what is wrong with using your own host's email system (why are you messing with sendgrid at all)?

(FWIW, that error is saying the security certificates are not OAUTH2 (I suspect) security compliant. But, why you are involving ChatGPT in this is beyond me.. let's get back to basic SMTP stuff, which still works in most everywhere, and start there.. )
40
Support / Re: Setting up SMTP Mailing service
Last post by D.M. -
Well, my happiness was shortlasting ! @Steeley was right , it doesnt work, now theres a new error but I think it's hosting related , I have no idea how the first mail even went through and how this error just popped up out of nowhere without changing anything in the smtp  :cry:  :cry:  :cry:  :cry:

stream_socket_enable_crypto(): Peer certificate CN=`s7.webhostingsrbija.rs' did not match expected CN=`smtp.sendgrid.net'

This is what Chat GPT has to say:
Understanding the Error
stream_socket_enable_crypto(): This PHP function enables encryption on a stream, typically for securing communications with SSL/TLS.
Peer certificate CN='s7.webhostingsrbija.rs': The Common Name (CN) in the SSL/TLS certificate presented by the SMTP server is s7.webhostingsrbija.rs.
did not match expected CN='smtp.sendgrid.net': The script expects the Common Name to be smtp.sendgrid.net, which means your ElkArte forum is configured to connect to SendGrid’s SMTP server, but the server it’s actually connecting to is presenting a certificate for s7.webhostingsrbija.rs.
Potential Causes
Misconfigured SMTP Settings: Your ElkArte forum might be configured with incorrect SMTP server details.
Man-in-the-Middle (MITM) Attack: While less likely, a MITM attack could be intercepting your SMTP connections and presenting a different certificate.
Proxy or Intermediate Server: Your hosting provider might be routing SMTP connections through an intermediate server which presents its own certificate.

what the heck ?

smtp+Sendgrid+problem+03.jpg